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FAQs

What is psychotherapy?

Psychotherapy is a collaborative process that helps individuals explore thoughts, feelings, and behaviours in a safe, confidential space. It can support you through emotional challenges, deepen self-awareness, and foster personal growth.

How long is each session?

Sessions typically last 60 minutes for individual session and 90 minutes for couples. Some therapists offer extended sessions depending on your needs—this can be discussed during your initial consultation.

How often will I need to attend?

Most clients attend weekly, but frequency can vary based on your goals and circumstances. We’ll work together to find a rhythm that suits you. We are also able to  offer bespoke services in some circumstances.

 

How much does it cost?

Fees vary depending on the therapist’s experience and location. Concessions may be available for students or those on low income. Please check the Services page or contact us directly for details.

Can I use private health insurance?

Some therapists are registered with private health insurers. If you’d like to use insurance, let us know and we’ll help you navigate the process.

Is therapy confidential?

Yes. Confidentiality is a cornerstone of psychotherapy. There are rare exceptions—such as risk of serious harm—where therapists are legally required to break confidentiality, but this will be discussed with you clearly.

Do you offer online therapy?

Absolutely. Many therapists offer secure video sessions, which can be a flexible and accessible option. You’ll receive the same level of care and confidentiality as in-person sessions.

How do I choose the right therapist?

It’s important to find someone you feel comfortable with. You might want to consider their approach, experience, and whether they specialise in areas relevant to you. Most therapists offer an initial consultation to help you decide.

What issues can therapy help with?

Therapy can support a wide range of concerns, including:

• Anxiety and depression
• Relationship difficulties
• Trauma and loss
• Low self-esteem
• Life transitions
• Identity and purpose

Are your therapists qualified?

Yes. All therapists listed on our site are professionally trained, insured, and registered with recognised UK bodies such as BACP, UKCP, or NCS

If you have any other questions or concerns please reach out. We would love to hear from you.

Get in touch

bacp_edited.jpg

+44 7967 158116

York Road Counselling Services

56, Market Place,

Thirsk,

North Yorkshire

YO7 1LW

Please note that I do not offer emergency care. If you feel you are in crisis and need to contact someone immediately, please use on of the following numbers:

  • ​​Samaritans - 116 123 (Free calls)

  • NHS 111

You can also ring your GP, your Health Authority Crisis Team or Emergency Services.

 

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Colette Safhill BA Hons Prof Dip

MBACP (Accred)

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